in purchase amoné N°283
Damaged items: if for any reason you've received a damaged item, you can contact us within a week of receiving your order and we will replace it with another one.
Wrong size: in case you've ordered the wrong size, you can contact us withing a week of receiving your order and we will replace it for you. please note that you will be responsible for both 2 shipping fees (returning the wrong size item and re-sending the right one)
Lost earrings: should you loose an earring from our collection, while the product is still active on our website, you can contact us and we will send its other half by paying just the 50% of the pair of earrings and the shipping cost.
Repairs: complimentary repairs will be honoured withing a month of receiving your order, by paying only the shipping cost.
Re-Polishing: you can always send us your moné pieces to polish them again and look like brand new. you will only have to pay for the shipping cost and a polishing fee of 5.00 euros.