in purchase amoné N°283
Shipping methods and rates:
We are committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy to understand how we handle shipping and related matters.
Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) upon receiving the payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these.
We offer a variety of shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping. Shipping rates are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs during the checkout process before finalizing your order.
For domestic orders, we primarily use reliable courier services to ensure timely and secure delivery to your doorstep. We are currently working with Speedex Courier and ACS. Estimated delivery times for domestic orders range from 2-7 business days, depending on the destination.
We gladly ship internationally to many countries around the world. International orders are subject to customs clearance procedures and may be subject to additional import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We cooperate with ELTA and the estimated delivery times for may vary between 7-21 business days, depending on the destination and customs processing.
Once your order is shipped, we will provide you with a tracking number via email or the order tracking page on our website. You can use this tracking number to monitor the progress of your shipment.
Order modifications and cancellations:
If you need to modify or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, modifications or cancellations are not be possible.
In the unfortunate event that your package is lost or damaged during transit, please reach out to our customer support immediately. We will work with the shipping carrier to investigate and resolve the issue to your satisfaction.
Delivery times are estimates and not guaranteed. Factors such as weather conditions, unforeseen circumstances, or delays at customs may impact the actual delivery date.
We are not responsible for delays or issues caused by incorrect shipping information provided by the customer. Please ensure that your shipping address and contact details are accurate and up to date. If you have any further questions or require assistance, please don't hesitate to contact our customer support.